I. Introduction

This Privacy Policy and Terms of Use ("Policy") outlines how Comfort Control Specialists LLC ("we," "us," or "our") collects, uses, discloses, and protects personal data when you access our website (the "Website") and related services. By accessing or using the Website, you agree to be bound by this Policy.

If you do not agree with this Policy, do not access or use the Website.

II. Privacy Policy

A. Information We Collect

1. Personal Information

We may collect:

- Full name

- Email address

- Phone number (including for SMS communications)

- Mailing or billing address

- Business name and job title

- Social media or platform login credentials

- Other data submitted via forms or communications

2. Usage & Analytics Data

We collect:

- Browser type and device information

- IP address and geolocation

- Pages visited and time spent

- Clickstream behavior and referring sites

- Cookies, session IDs, pixels, and beacons

3. Communication Preferences

You may receive:

- Emails (e.g., newsletters, updates, service alerts)

- SMS messages (e.g., appointment reminders, alerts, promotions)

You can opt out of emails by clicking “unsubscribe” and out of SMS by replying “STOP.”

4. AI-Integrated & Third-Party Services

We may use automated and AI-driven tools (e.g., chatbots, smart scheduling) to collect interaction data and personalize experiences. Data may also be shared with:

- Google, Facebook, LinkedIn, etc.

- CRM and analytics platforms

- Advertising and remarketing platforms

B. How We Use Data

- Provide and improve services

- Respond to inquiries and deliver content

- Personalize communications

- Send marketing and transactional messages

- Comply with legal obligations

- Enforce our Terms of Use

We do not sell personal data.

C. Sharing & Disclosure

We may share data with:

- Authorized service providers (e.g., web hosting, CRM, analytics)

- Legal or government authorities if required

- Successors or assigns in corporate restructuring

D. Security & Retention

We use:

- SSL encryption

- Secure hosting and access controls

- Regular security audits and updates

- Two-factor authentication (where applicable)

Data is retained only as long as necessary or as required by law.

E. International Compliance

This Policy complies with:

- CCPA/CPRA (U.S.)

- GDPR/FADP (EU/UK/Swiss)

- Australia’s Privacy Act 1988

- Philippines’ Republic Act 10173

- EU-U.S. and Swiss-U.S. Data Privacy Frameworks

Users in these regions may request access, correction, deletion, or data transfer by contacting us at: [email protected]

F. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it immediately.

III. Terms of Use

A. License & Access

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. Unauthorized use or reproduction is strictly prohibited.

B. Intellectual Property

All content, graphics, logos, and code are owned by Comfort Control Specialists LLC or its licensors and are protected under applicable copyright and trademark laws.

You may not:

- Reproduce or exploit content for commercial use

- Frame or mirror the Website

- Use our trademarks without permission

C. User Accounts & Conduct

You are responsible for maintaining the confidentiality of your account and password. You may not:

- Post false or defamatory content

- Use the Website for illegal activity

- Harass or impersonate others

- Upload viruses or harmful code

We reserve the right to suspend or terminate accounts violating these terms.

D. External Links

We may link to third-party websites. We are not responsible for their content, security, or privacy practices. Use at your own risk.

E. Disclaimer of Warranties

The Website is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free use.

F. Limitation of Liability

We shall not be liable for any damages, including indirect or consequential damages, arising from use of the Website.

G. Governing Law & Dispute Resolution

This Policy is governed by the laws of the State of Oklahoma, USA. Disputes shall be resolved via binding arbitration in Tecumseh, unless otherwise required by law.

H. Modifications

We reserve the right to update this Policy at any time. Changes will be posted on this page. Continued use of the Website after changes constitutes acceptance.

I. Contact

For questions or concerns regarding this Policy, please contact us at: [email protected]

J. Click Agreement Clause

☑ I have read and agree to the Privacy Policy and Terms of Use.

By checking this box and using the Website, you agree to the terms described above and consent to our data practices.

Comfort Control Specialists LLC

https://comfortcontrolok.com

Tecumseh, OK 74873, United States

[email protected]